Terms Of Use

Welcome to Living Art by Margie.

 

This website is owned and operated by Margaret Bending, owner and manager of Living Art by Margie.

 

When you choose to purchase a product/s, you are subject to the following terms and conditions of use. Please read these conditions prior to purchase, as once an item has been purchased, you are agreeing to abide with these.

 

Privacy

 

Any personal information that you provide to us including your name, address, telephone number and email address will not be released, sold or rented to any entities or individuals.

 

You can view our full Privacy Policy here. 

 

This Privacy Policy also details all aspects associated with payment gateways and collection of credit card information.

 

Pricing information

 

All our products are priced in Australian dollars (AUD) and are inclusive of 10% GST (Goods and Services Tax).

 

We reserve the right to change our prices at any time and without prior notification.

 

If purchasing products outside Australia, we are not responsible for currency conversion fees incurred or bank charges associated with an international purchase.

 

Payment of purchase

 

No items will be shipped or released until payment in full is made, or a specific agreement has been arranged with Margaret Bending, owner and manager of Living Art by Margie.

 

Online payments are managed via our third-party provider, Shopify and purchases made within the physical store are taken via Shopify or Square.

 

Cash payments in full (in store only) and all major credit cards are accepted.

 

Production time

 

Living Art by Margie is mainly a made to order business, with every intricate detail managed by Margie and her team.

 

Considering this, aside from items currently in stock, once an order is placed, we commence production, hence there is some time involved.

 

If purchasing online or in store:

  • In stock items will be shipped within two (2) days.
  • Pre-order items will be shipped within two (2) weeks.

 

Shipping

 

Living Art by Margie ships Australia wide and internationally to the USA.

 

All items shipped within Australia are done so via Australia Post with tracking capabilities.

 

If you would like your product shipped elsewhere in the world, please contact Living Art by Margie directly PRIOR to purchasing and exact amounts can be accurately calculated – livingartbymargie@gmail.com or +61 478 017 456.

 

For online purchases, all associated shipping costs are calculated at checkout (within Australia & the USA). If purchasing within the physical store and shipping is still required, one of our friendly staff will gladly calculate the exact cost once location details are provided.

 

Shipping times within Australia can vary from two (2) days to (2) two weeks depending on location to ship to. Items are shipped from Brisbane, Queensland, Australia.

 

Collection

Items can be collected from our Brisbane based shop:
2/569 Cleveland Road
Camp Hill
QLD 4152

 

International duties and taxes

Please note, any items shipped internationally may incur additional custom fees and duties. The recipient of the item will be responsible for the payment of these levies and your package will not be released from customs until these payments are made.

 

Unfortunately, Living Art by Margie is unable to advise how much these levies will be, so please make yourself aware of this additional cost prior to purchasing.

 

Item not received

All items are shipped within Australia are done so via Australia Post with tracking.

If your item is shipped but you don’t receive it within the specified timeframes, please contact Living Art by Margie as soon as you are aware. As all items are tracked, we will be able to see where the item is in the shipping process or see where it was dropped off.

 

Contact Margie
Email: livingartbymargie@gmail.com
Phone: +61 478 017 456

 

 

 

 

Returns & Exchanges

We want to ensure your purchasing experience with Living Art by Margie is more than satisfactory. We therefore take great pride in ensuring items listed are visually accurate, with the correct size and dimensions included.

 

If for any reason your item is not what you expect, please contact us as soon as possible and within the expected timeframe below.

 

Returns are not accepted on pre orders, but exchanges are considered on all purchases, except sale items.

 

Any returns or exchanges, including faulty or damaged items, must be made within five (5) days.

 

Sale items

Exchange or returns are not available on any sale items.

 

Faulty or damaged item
We take great care when packaging each item and thoroughly check it before sending. In the unlikely event you receive a faulty or damaged item, a replacement will be provided. Please note, if your items package is received and it is visually damaged or opened, please insist this is noted with the carrier before signing for your order.

 

Care & Maintenance

We recommend not putting your piece in direct sunlight or above and below heating devices.

 

Copyright

Unless otherwise indicated, copyright of our artwork and the information on this web site (including but not limited to; text, images, graphics, logos) is owned by Living Art by Margie, unless otherwise stated.

 

All rights reserved. The contents of our web site are intended solely for your personal, non-commercial use. Except for the purpose of a bona fide use of this site or as otherwise permitted by the Copyright Act 1968, this site or any portion of this site may not be reproduced, duplicated, copied, sold, re-sold or otherwise exploited for any commercial purpose that is not expressly permitted.